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Terms and Conditions

Homerswood Farm Terms and Conditions
These Terms and Conditions cover: All pre-booked visits and parties on the farm booked through our website.   
We ask customers to arrive 10 minutes prior to their experience to allow time to park and check-in.
If you are running late please continue your journey we will try and accommodate you. If you will more than an hour late this may not be possible - please ring us in this instance.
Homerswood Farm is a private farm and therefore you must have a pre-paid booking before attending. 

Everyone who attends the farm must have a pre-paid booking. No spectators allowed. We do not allow dogs on the farm. 

All experiences cannot be cancelled and refunded however we do offer the option to rebook provided you give 48 hours notice. Experiences are only transferable to an alternative date or time if you contact Homerwood Farm directly via email – at least 48 hours before the date you originally booked to visit – the date will be on your booking confirmation. We cannot guarantee that we can change the date of your visit but we will make reasonable efforts to do so as long as you contact us more than 48 hours before your scheduled visit date.

You agree and understand that we may need to change, withdraw and alter any bookings at any time in exceptional circumstances and we will make every effort not to do so. We will use your email address and/or telephone number to try to let you know in these instances.

This information has been gathered from the code of practice which can be found here.

All visitors must use the sinks and foot dips provided at the farm before and after any contact with the animals.
Farm animals are Zoonotic, meaning they can pass illness onto humans (including, but not limited to ringworm, erysipelas, leptospirosis, streptococcosis, campylobacterosis, salmonellosis, cryptosporidiosis, giardiasis, balantidiasis, influenza, infection with pathogenic E. coli, and brucellosis) Equally humans can pass them to animals and therefore If you have a known contagious illness you will need to re-book for a time when the illness has passed you must do so 48-hours prior to your experience. 
We conduct extensive risk assessments on all aspects of our farm to ensure the safety of all of our visitors, staff, and animals. 
If you are pregnant we suggest getting advice from your midwife or GP before coming to the farm. People with low immunity, very young, or elderly generations should also limit touching the animals and thoroughly wash their hands and shoes using the foot dips, sinks, and sanitisers provided. 
Customers are advised to contact their doctor/GP/midwife before booking if they are immunocompromised, suffering from illnesses, recently been in hospital, have severe allergies, disabilities, mental health issues or anything else that you have concerns about for advice. 

All our animals on the farm are very friendly and used to visitors, however, we cannot guarantee they will not bite/cause harm. They do have the ability to do so, therefore precaution must be taken at all times as instructed by us in the Health & Safety briefing. 

Pigs have bad eyesight, so when approaching them, do so with caution. Do not put your fingers near their mouths, do not chase them. We ask you to respect the animal's home and territory and behave sensibly.

We supply all food to our animals and ask that you do not feed them with anything other than what we give you. Do not take any food or drink items into the pens.

You will be responsible for yourself and your belongings during your experience. We are not liable for any loss, theft, or damage to your property.

We ask all visitors to respect us, our animals and the premise
s.  If during your visit to the farm your attitude or behaviour is abusive or disrespectful to ourselves or our animals you will be asked to leave the farm without a refund. This includes unacceptable behaviour, not following instructions, breaking rules and equipment, endangering others and animals. Offensive or aggressive behaviour will not be tolerated. Theft and unwillingness to pay for goods or services, unacceptable behaviour from adults or children will be asked leave, refused future entry and will be asked to remove vehicles and property from the site.

You must take precaution when opening/closing gates into the animal pens. If any of the animals escape please do not chase them, alert us immediately.

All our animals are very much loved and cared for, we follow strict animal welfare and their health and happiness is our main priority – please do not chase, push, kick or force our animals to do anything. 

If participating in the trailer ride you do so at your own risk and agree to follow the strict safety rules provided.

Please wear appropriate clothing - no open shoes, heels, or flip-flops are permitted on the farm. We suggest wearing old trainers or wellies and clothing you don't mind getting mucky. This is an outdoor farm with all of our pens outside. In the winter months: Wellies, umbrellas, and waterproofs are a must! In the summer months: Sunscreen, hats and plenty of water!

When leaving t
he farm you must wash your hands again and rinse your shoes/use the provided foot dips. 

Your commitment to us:
When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between Homerswood Farm and yourself.
No contract exists between you and Homerswood Farm for the sale of farm experiences until we have received and accepted your order and received payment in full. Once cleared funds are received, there is a binding contract between us.

Prices are inclusive of any applicable taxes and there are no surcharges whatsoever. Once you have paid, we will not increase the price of your experience. Prices displayed on the site are subject to change without notice.

Limitation of Liability:
Homerswood Farm’s total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the price paid for the goods.

The limitation on any exclusion from liability contained in these conditions shall be subject to the provisions of second 2(1) of the Unfair Contract Terms Act 1977.

Homerswood Farm will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unseen event beyond its reasonable control including without limitation Internet and Communication outages, fire, flood, war or act of God.
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

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